ADVANCED SITECORE SUPPORT PARTNER As expert website developers and certified Sitecore Partners, 3chillies understand the importance of providing a high quality support service for your Sitecore website. If you currently own a Sitecore website you will undoubtedly have invested a lot of resources into the initial build and implementation phase, but what systems are in place to ensure the ongoing success of your website? Often, when Sitecore websites are developed, the issue of ongoing maintenance is overlooked. Not all Sitecore partners will offer a post go-live website support service, especially where their business model focuses primarily around the initial website design and build. SITECORE MAINTENANCE AND SUPPORT PLANS If you are not currently benefiting from a website maintenance plan, or you are experiencing compatibility issues with your current Sitecore developers, 3chillies will partner with you to build a support solution tailored to your business needs. As a 3chillies Sitecore Support client you can benefit from: A dedicated support team Fast incident response service, 1 hour SLA Help with general enquiries and additional training requirements Upgrade advice and solutions Quality Assurance (QA) testing Peace of mind - your website is in good hands CHOOSE 3CHILLIES AS YOUR SITECORE SUPPORT PARTNER If you are interested in creating a new support plan that suits your business, or you are interested in learning more about our support services in general, get in touch.
Audits The Process Our Audits involve an analysis of your solution at code-level, a review of any system documentation and, where possible, an analysis of recent support history and performance issues.
Sitecore What is Sitecore? Sitecore is the world's most powerful Customer Experience Management Platform. The software offers state of the art marketing functionality such as Automated Marketing, Multivariate Testing, Website Personalisation, and much ...
Support SUPPORTING YOU NOW AND IN THE FUTURE Your website, your application and your systems integration are all ‘mission critical’. That’s why we provide ongoing support that is correctly and properly implemented – just like the systems we develop. Our ...
